Have you lost or stolen your Roku device?
If your Roku lost or stolen, first you need to communicate your neighboring police station and file a report as soon as possible. As Roku does not equip any tracking tool for the lost devices, so you just need to remember the following instructions:
Exclude your Roku from roku.com/link account:
If you find that your Roku device is missing or not available around you, then immediately eliminate it from your Roku account. We all know that your Roku account is a reservoir that collects all your details like your channels, personal details, etc.
Eliminate Roku from channel account:
If you are using a payment method to buy or rent the channels, you have to eliminate your stolen device quickly from your channel provider account. Moreover, it will exclude all your details regarding your credit cards and payment methods. This step is quite important as it prevents the undesired investments. Go to your roku.com/link account and remove your device from that account. If you want any help, you can contact your channel provider.
Other assistance in this situation:
According to your conditions, you can apply the following steps if your Roku lost:
- If your credit card is misplaced, then change your payment method immediately on your Roku channel provider.
- If you do not want unwanted purchases, then you can cancel your subscriptions on your Roku account. You can remove your credit card details from your Roku account.
- In case any issue occurs regarding your Roku account, feel that your Roku account authorities are negotiating. Then change your email address and password as soon as possible.
Apart from this, if you still experience troubles or issue from Roku products, then contact channel provider to get rid of these kinds of issues.